One Bad Review Costs More Than a Year of Protection.

Discreet.
Documented. Decisive.

Our hotel program is built around three non-negotiables: discreet service that guests never notice, rapid response to complaints before they become reviews, and documentation that protects your property legally and operationally.

• 01
  Proactive Room Inspections

  Scheduled inspection of all rooms on a rotating cycle — not just reactive response to complaints. Early detection before guest exposure is the only strategy that actually prevents reviews. We inspect during housekeeping windows without disrupting operations.
• 02
  Guest Complaint Response — Under 4 Hours

  A bed bug complaint from a guest is a 4-hour problem, not a next-day problem. We dispatch immediately, inspect the room and all adjacent units, treat if needed, and provide written clearance documentation before the next check-in. The guest sees fast, professional response — not delay.
• 03
  Heat + Chemical Protocol

  Heat treatment (120°F+) kills all life stages including eggs in a single session. Chemical barrier prevents re-entry from adjacent units. Combined protocol produces the highest efficacy available — important when a room needs to be back in service quickly.
• 04
  Written Clearance + 90-Day Follow-Up

  After treatment, we issue formal written clearance documentation accepted by hotel chains, insurance carriers, and hospitality management companies. Three follow-up inspections at 30, 60, and 90 days confirm ongoing clearance.