Service · Bed Bug Control · NYC

One Review Costs More Than a Year of Protection.

Bed bugs don't wait. Neither do we. Broadway Pest deploys discreet, rapid-response bed bug elimination for NYC hotels, apartment buildings, and commercial properties — with documentation that protects your reputation and your license.

Call for Same-Day Response Request Free Inspection

Same-day dispatch Discreet service Heat + chemical treatment Prevention programs

Bad review can cost thousands

NYC hotels lose an average of $1,500–$3,000 in RevPAR per bed bug complaint on TripAdvisor or Google. Prevention costs a fraction of that.

<4hr

Emergency response

100%

Documented treatments

50+

Years NYC experience

Manhattan locations

The Threat

Why NYC bed bugs
are a different fight.

10M

Population Density

10 million people in 300 square miles means bed bugs travel constantly — through laundry rooms, elevators, moving vans, and luggage carts. Once one unit has them, the clock is ticking on adjacent units.

★★

Reputation Damage

A single verified bed bug complaint on a hotel review platform triggers an average 18% drop in booking rate for the following 30 days. Property managers face tenant harassment claims and HPD violations simultaneously.

3mo

Survival Without Feeding

Bed bugs can survive up to 3 months without a blood meal. A vacant unit or seasonal closure doesn't solve the problem — it just pauses it. Thorough inspection and treatment is the only resolution.

Our Protocol

Inspect. Eliminate.
Document. Prevent.

We don't just spray and leave. Every bed bug engagement follows a four-phase protocol designed for commercial properties that can't afford re-infestations, complaints, or compliance gaps.

01
Professional Inspection
Certified inspection of affected units, adjacent rooms, and common areas. We identify the full extent of infestation before any treatment begins — not after.
02
Heat + Chemical Combination
Heat treatment (120°F+) kills all life stages including eggs. Chemical barriers prevent re-entry. Combined protocol delivers higher efficacy than either method alone.
03
Timestamped Documentation
Every treatment logged digitally with timestamps, room numbers, methods used, and follow-up schedule. Satisfies HPD, DOH, and tenant documentation requests on demand.
04
30/60/90 Follow-Up
Three follow-up inspections at 30, 60, and 90 days post-treatment. Bed bugs have a 10–14 day egg cycle — our follow-up schedule is designed around their biology, not convenience.

Free Assessment

Start with free recon.

A senior technician walks your property, identifies the threat, and gives you a straight protection plan — no obligation.

Phone

(212) 663-2100
Call before noon for same-day

Midtown

213 W 35th St, Suite 802A

Harlem Store

69 St. Nicholas Ave at 114th St

Request Free Assessment Call (212) 663-2100

Operational Protocol

How we execute.

You Call — We Respond

Call before noon, we dispatch same-day. After hours emergency line available for hotels and property managers with active complaints.

Full Property Inspection

Senior tech inspects all affected and adjacent units. Scope of infestation mapped before any treatment committed.

Treatment Deployed

Heat treatment for immediate elimination, chemical barrier for perimeter protection. Discreet — your guests and tenants don't need to know.

Follow-Up + Clearance

Three follow-up visits. Written clearance documentation issued when property is confirmed bed-bug-free — accepted by hotels, HPD, and insurance.

Service Journey

What to expect
start to finish.

No guesswork. Here's exactly how our bed bug program works — what you do before we arrive, what happens during the service visit, and what to expect after we leave.

Phase 01

Before We Arrive

→Strip all bedding and place in sealed plastic bags before the technician arrives — launder on the highest heat setting and store in sealed bags
→Clear closet floors and remove items stored under the bed; move furniture 12 inches from all walls
→Vacuum the mattress seams, box spring, and headboard; empty the vacuum immediately into a sealed bag and remove from the premises
→For hotels: coordinate with housekeeping and front desk to restrict the affected room(s) from bookings for 24 hours post-treatment

Phase 02

During Service

→Full room inspection using monitoring tools to confirm active infestation and identify all harborage zones
→Targeted treatment applied to mattress seams, box spring joints, bed frame, headboard, baseboards, and electrical outlets
→Steamer deployed on furniture seams where heat treatment is appropriate; chemical treatment in voids and crevices
→All treated items clearly labeled; service documentation created showing treatment method, areas covered, and technician ID
→Adjacent rooms assessed if infestation indicates potential spread through shared walls

Phase 03

After We Leave

→Do not re-make the bed or place bedding back for at least 4 hours after treatment
→Encase mattress and box spring in certified bed bug-proof encasements — this traps any surviving bugs and makes future monitoring easier
→Follow-up inspection scheduled at 7–14 days to confirm elimination and re-treat any resurgence
→Hotline access provided for questions about any new bites or activity between visits
→If using heat treatment: occupants may return to the room 4 hours after treatment; chemical treatment requires 4-hour absence

One Review Costs More Than a Year of Protection.

Why NYC bed bugsare a different fight.

Inspect. Eliminate.Document. Prevent.