Service · Cockroach Control · NYC

Protect Your Grade. Your License. Your Business.

Cockroaches are the leading cause of DOH violations for NYC restaurants and food processing facilities. One sighting during inspection costs your A grade, triggers a public posting, and sends customers elsewhere. We stop the threat before it starts — with kitchen-safe IPM and emergency same-day response when you need it.

Emergency Response Line Request DOH Prep Visit

DOH A-grade protection Kitchen-safe treatments Same-day emergency Compliance documentation

28pt

DOH deduction per roach sighting

A single live cockroach observed by a DOH inspector costs 28 points. That's the difference between an A and a C grade — posted in your window for every customer to see.

Grade we protect

24hr

Pre-inspection response

50+

Years NYC experience

Manhattan locations

Know Your Enemy

Two species.
Different tactics required.

German Cockroach

The most common NYC restaurant pest. Breeds explosively — a single female produces 30,000 offspring per year. Lives inside equipment, under appliances, in wall voids near heat and moisture. Requires gel bait + IGR combination treatment. Bait aversion develops if the wrong products are rotated.

American Cockroach

The large "water bug" common in basement areas, utility rooms, and sewer systems. Enters from below through floor drains and pipe penetrations. Requires exterior baiting, drain treatment, and physical exclusion of entry points. Different protocol from German cockroach treatment — most companies treat both the same way.

DOH

Inspection Timing

NYC DOH inspects restaurants unannounced, typically between 8am–5pm. If you receive a B or C grade, you can request a re-inspection within 48 hours. We can be on-site for emergency treatment within 4 hours of your call — before and after grading cycles.

Our Protocol

Kitchen-safe.
Compliance-ready.

We build cockroach programs around your DOH inspection calendar and kitchen operations — not around what's cheapest to apply. Every product we use is food-service approved and kitchen-safe during service hours.

01
Species Identification First
German and American cockroach infestations require completely different treatment protocols. We identify the species, map activity zones, and build treatment accordingly — not a one-size-fits-all spray.
02
Gel Bait + IGR Rotation
Insect Growth Regulator (IGR) breaks the breeding cycle by preventing nymphs from reaching reproductive maturity. Combined with gel bait rotation to prevent resistance, this is the commercial gold standard.
03
Zero Disruption to Service
All treatments can be performed before or after kitchen hours. No aerosol sprays that contaminate food prep surfaces. Gel bait application is targeted and contained. Your kitchen stays operational.
04
Pre-Inspection Emergency Service
Received a DOH notice or expecting an inspection? Call us. We dispatch within 4 hours for pre-inspection treatment and produce documentation showing active IPM engagement before the inspector arrives.

Free Assessment

Start with free recon.

A senior technician walks your property, identifies the threat, and gives you a straight protection plan — no obligation.

Phone

(212) 663-2100
Call before noon for same-day

Midtown

213 W 35th St, Suite 802A

Harlem Store

69 St. Nicholas Ave at 114th St

Request Free Assessment Call (212) 663-2100

Operational Protocol

How we execute.

Species + Activity Mapping

Identify species, map all activity zones in kitchen, storage, and utility areas. Treatment protocol selected based on actual infestation profile.

Targeted Treatment

Gel bait applied at harborage sites. IGR deployed to break the breeding cycle. Crack-and-crevice treatment for wall voids and equipment gaps. Zero spray contamination.

DOH Documentation Issued

Timestamped service log produced immediately after treatment. Shows active IPM engagement, products used, and next scheduled visit — satisfies DOH on request.

Scheduled Monitoring

Regular monitoring visits calibrated to your inspection history and business cycle. Bait rotated on schedule to prevent resistance development.

Service Journey

What to expect
start to finish.

No guesswork. Here's exactly how our cockroach program works — what you do before we arrive, what happens during the service visit, and what to expect after we leave.

Phase 01

Before We Arrive

→Clear access to appliances — pull out refrigerator, stove, and dishwasher if possible
→Do not spray any store-bought insecticide. DIY sprays scatter infestations and create bait aversion, making professional treatment harder
→Identify and note any moisture sources: leaks under sink, drip trays, condensation lines
→If a commercial kitchen: brief front-of-house and back-of-house staff so no surfaces are wiped between treatment and inspection

Phase 02

During Service

→Technician performs full species identification — German vs. American roach require completely different protocols
→Activity mapping across kitchen, utility areas, wall voids, and equipment — every harborage zone is documented before any product is applied
→Gel bait applied with precision at crack-and-crevice harborage sites; no aerosol sprays that contaminate food surfaces
→Insect Growth Regulator (IGR) deployed to break the breeding cycle at the nymph stage
→Service log created with timestamp, technician ID, products used, and next scheduled visit — DOH-presentable documentation

Phase 03

After We Leave

→Normal kitchen operations resume immediately — no shutdown required
→Expect increased activity for 24–72 hours as roaches contact bait; this is the treatment working
→Do not wipe bait placements or apply any cleaning product near treated areas for 5 days
→You receive a digital service record for your DOH compliance file within 24 hours
→Follow-up monitoring visit scheduled within 2–4 weeks; bait rotated to prevent resistance

ROACHES

Ready to Engage

Your A grade
is worth protecting.

Get a free kitchen assessment from Broadway Pest Services. We'll evaluate your current pest pressure, review your DOH inspection history, and build a program that keeps your grade intact — inspection day and every day after.

Call Emergency Line Request DOH Prep Visit